Privacy Policy

Further to our highest Security standards, we have also adressed our networking sollution with Integrity. Users of the Clintelica Network CRM application download their connections from social media websites, e-mail or mobile phone, but have total control over the data and they can decide which of the contacts to share and on which levels. Privacy Policy Effective as of June 1st, 2011 Clintelica is committed to protect the confidentiality of your personal data. Protection of the confidential information/data is a pillar of Clintelica information security management system (ISMS). Our efforts were officially recognized by the certification of our ISMS by the United Registars of System, an independent British certification body. The present policy is an integrated part of Clintelica management system and is applied by all our employees and affiliates. This policy covers the information collected on any of the following websites: clintelica.eu, clintelica.co.uk, clintelica.de, clintelica.es, clintelica.fr, clintelica.it, clintelica.nl, clintelica.ro, clientelica.eu.

1. Information Collection & Use

When requesting any services provided by Clintelica or information on our services, you may be requested to provide certain information such as, but not limited to, name, email address, telephone number, company name and identification numbers, billing name and address, credit card number, the number of employees and users in your company.

All such information shall be used for providing you the requested information and services or for billing purposes. Clintelica shall not disclose, distribute or share such information to third parties, except as agreed with you or as may be required by law.

Clintelica uses credit card information only for checking the financial qualifications of prospective customers and to collect payment for the delivered services. Clintelica uses a third party intermediary to manage credit card processing. This intermediary is not permitted to store, retain or use billing information except for the sole purpose of credit card processing in the name of Clintelica. Once you are using Clintelica’s services and therefore become a Clintelica Customer, we may use the information collected from you to send you newsletters, promotions or to get your feedback on Clintelica’s services.

Personal information collected on Clintelica websites may be stored and processed in Germany, United Kindom or any other country in which Clintelica or its affiliates, subsidiaries or service providers maintain facilities. Except as described in this Privacy Policy, we shall not disclose to third parties any personal information collected on any Clintelica website. Clintelica’s controlled affiliates and employees shall not be considered as third parties.

In order to use the services provided by Clintelica, users may be asked to allow our application access to one or more social networking platforms (Facebook, Twitter, LinkedIn, etc.). Users may also be asked for permission to store contact details on our servers. In accordance to European Data Protection Laws, any such information will only be stored on our servers as long as the user account is active and will be deleted immediately as soon as the account is inactivated.

2. Communication, Forums, Testimonials

Clintelica may provide news, blogs, or forums on its websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Clintelica is not responsible for the personal information you choose to submit in these forums. Visitors of the site may opt to use the referral service to inform friends about our website and services. For performing this operation, Clintelica shall request the name and email of the friend only for sending a one-time email. This information is not stored on our servers. Clintelica may post on its websites a list of customers and customer testimonials referring to the received service. Clintelica asks and obtains the consent of each customer prior to posting it in any list or disclosing personal information such as name and title of the customer that provides reference for our services. The website visitors may ask to receive Clintelica newsletter by submitting their email address. The newsletter shall be delivered along with an unsubscribe link displayed in the content of the email allowing the recipients to renounce to the subscription.

3. Cookies, Web beacons and IP addresses

Clintelica uses cookies for facilitating the navigation on its websites. Unless you choose to create an account and identify yourself through a login process, you remain completely anonymous for us. The cookies shall just identify your browser and shall memorize some options (such as language) for a later visit. We may also collect your IP address for tracking and aggregating some non personal information. For example, we may monitor if you have accessed our site from a certain source. We do not use web beacons.

4. Accessing your Personal Information

As Clintelica Customer, you may have the ability to access your personal information and edit such information online. As we want to prevent your personal information from being accessed by others, you shall be requested to sign in with your id and password in order to view and review such information. All Clintelica Customers are responsible for maintaining the security and confidentiality of their id and password related to the Clintelica services. If your personal information changes, or if you no longer desire our service and you do not have access to your personal information on the website, please contact us at info@clintelica.comor by phone at the contact information listed at the end of this policy for removing or changing the data.

5. Customer Service

Based upon the personal information you provide us, we will send you a welcoming email containing your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or phone, in accordance with your preferences.

6. Legal Disclaimer

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on any Clintelica Website.

7. Security statement

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Business Transitions

In the event Clintelica goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

9. Changes in this Privacy Statement

If we decide to change our privacy policy, we will post the changes to this privacy policy on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy policy at any time, so please review it at your convenience. If we make significant changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

10. Contact Us

If you have any questions or suggestions regarding our privacy policy and security on our websites, please contact us at: info@clintelica.com